Sales Operations Administrator
*Priority Application Deadline is December 5, 2022**
thinkLaw’s vision is a world where critical thinking is taught by all teachers and to all students, leveling the playing field for 21st century success. To that end, thinkLaw seeks a Sales Operations Administrator to ensure excellence in execution of all administrative details associated with a successful sales cycle, thereby further igniting the movement of thinkLaw where this mission becomes reality.
thinkLaw exists to create a world where critical thinking is no longer a luxury good. We help educators teach critical thinking to all students, not just the highest achieving ones at the most exclusive schools. Rote memorization and spoon-fed learning will not prepare young people for the rapidly changing workforce that awaits them. This is why thinkLaw increases educational equity by giving all students access to critical thinking. We do this through our award-winning curriculum that uses real-life legal cases in upper grades and fairy tales and nursery rhymes in lower grades as a hook to unleash the critical thinking potential of all students and powerful professional development that helps educators apply rigorous inquiry strategies that help them transform from asking “what” and “how to” to “why” and “what if.”
thinkLaw has partnered with over 500 school systems and organizations in 40 states in since launching in June 2015 and has thousands of opportunities for new partnerships due to our tremendous exposure through national and regional education conferences, social media and email marketing efforts, district-wide approvals in hundreds of schools districts, and the success of our founder’s books, Thinking Like a Lawyer: A Framework for Teaching Critical Thinking to All Students and Tangible Equity: A Guide to Leveraging Student Identity, Culture, and Power to Unlock Excellence In and Beyond the Classroom.
thinkLaw is looking for a strategic and user-centric Sales Operations Administrator with a passion for our mission and the execution chops to make it a reality. You will be a key member of our team and will work closely with the Head of Partnerships and the sales team to ensure efficiency and effectiveness for the whole department. Your efforts to execute, build and bolster operational systems will be essential elements of thinkLaw’s rapid growth and expansion.
This is a career-defining opportunity for you to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of sales administrative or sales operations support, and be adept at managing the operations of the sales cycle through building and maintaining CRM systems and shared inboxes, and managing contracts and bid proposals through the RFP cycle.
Can you help us spark a critical thinking revolution in students nationwide as our next Sales Operations Administrator?
As a Sales Operations Administrator, you will:
Your most important work is to execute on a wide range of tasks that are critical to the success of the company. You will:
- Process necessary paperwork such as proposals, contracts, and work orders, exercising creative problem-solving where needed to meet the needs of school, district, conference, and corporate requirements.
- Enter data, organize, and update CRM databases regularly (and as needed) to maximize thinkLaw’s knowledge base.
- Expand new business opportunities by customizing messages to target contacts from conferences and other events, and providing research for potential partner meetings to maximize the effectiveness of the CEO and the sales and marketing team.
- Execute all tasks associated with RFP and contract management.
- Prepare notes before sales pitch meetings, capture key information, and prioritize next steps for prompt execution and follow up.
- Increase operational efficiencies by continually looking for ways to automate and improve systems and routines, making work smarter, more effective and more efficient.
A Profile – Sales Operations Administrator
Important note before reading further: You may read this and feel like you are not 100% qualified for this role. Please apply anyway! You may not have every single quality listed in this posting, but you could very well have different – but significant – relevant capabilities and experiences that would allow you to succeed in this role. Do not disqualify yourself by not trying!
- An expert-level prioritizer, able to manage time skillfully and tackle tasks, both large and small, with efficiency and effectiveness.
- An independent and innovative self-starter.
- Strong cross-group collaboration skills within and beyond thinkLaw’s sales and marketing team.
- Relentlessly persistent follow-up grounded in empathy.
- Goals- and results-oriented, proactive about dismantling roadblocks and adapting quickly to change.
- Eager for feedback to support your own continual development and to support the positive outcomes for the organization.
- As passionate about education equity as you are about doing the important, but mundane tasks necessary to move important work forward, with an ongoing dedication to DEIB, developing your cultural competence, and embodying anti-racist leadership and inclusiveness.
- An approachable, precise communicator, capable of speaking with intention from an authentic position without being cliche or relying on buzzwords.
- Known for being responsible and reliable, particularly with sensitive information such as passwords and partner data.
- Principled, with an impeccable reputation for honesty and integrity.
Knowledge and Expertise
You are/you have a/n:
- Skilled reader of technical documents and able to write technical responses that are deeply compelling and engaging.
- Proven ability to build credibility and trust, and to maintain highly valuable and outcome-based relationships with a diverse partner account base by understanding and addressing partner requirements.
- Strong leadership, teamwork, and cross-group collaboration skills.
- Deep understanding of how Diversity, Equity, Inclusion, and Belonging (DEIB) issues impact classrooms across the country and how thinkLaw equips teachers, leaders, students, and families with practical tools to make equity a reality.
- Strong sense of empathy for the challenges facing classroom educators, school leaders, and school system leaders and deep conviction that thinkLaw’s approach to critical thinking is a powerful tool to address those challenges.
- Exceptional strengths as a communicator, writer, editor, and coordinator, who is proactive, organized, and strategic about leveraging thinkLaw’s solutions to solve a wide range of problems.
Education and Experience
The Sales Operations Administrator will have education and experience in the following areas:
- Bachelor’s or master’s degree or higher in education, business administration, public administration, nonprofit management, or related field.
- 1-3 years of experience in a sales operations role, such as Sales Administration Specialist, Sales Support Administrator, Sales Operations Coordinator.
- Experience in executing administrative tasks and managing operations in a fast-paced environment.
- Experience working with K-12 administrators.
- Direct or comparable experience managing contracts, RFPs, and/or opening and closing K-12 education technology or curriculum deals
- Additional experience, preferred:
- Experience with customer relationship management systems.
- Sales experience.
- Experience working in a 100% work-from-home environment.
- Autonomy and independence within a flexible work environment (work-from-home) and family-friendly business practices.
- Salary: $65,000 annually with an opportunity for organization and individual performance-based bonuses.
- Competitive benefits, including healthcare with 100% employer paid health care for the employee. 15 days of PTO and 12 sick days in addition to the two weeks of company closure in December and July.
- The opportunity to work for a mission-based, social enterprise that is revolutionizing education.
- Location: thinkLaw is a national organization and the Sales Operations Administrator can be located anywhere.
- Schedule: Occasional evenings and weekends may be required.
- Travel: Significant travel is not expected for this role.
Commitment to Equity
thinkLaw is an equal opportunity, affirmative action employer and is committed to addressing issues of racism and inequity. We are committed to creating an inclusive and diverse workplace where every staff member feels heard, supported, valued, and can share their authentic brilliance to move the mission forward. Applicants who are Black, Indigenous, people of color, parents, women, people with disabilities, queer, trans, non-binary, immigrants, and anyone who has experienced systemic oppression and/or gender-based violence are encouraged to apply.
If you have a passion for the K-12 ecosystem, education equity, and critical thinking, and this opportunity speaks to you, we want to hear from you! Please review the job description details and apply using the Application Guidance below as soon as possible to have your candidacy considered for this amazing role!
OneTeacher is conducting the executive search for thinkLaw’s Sales Operations Administrator. At OneTeacher we care deeply about education equity and connect individuals and organizations that will advance this cause. We partner with like-minded organizations like thinkLaw to support them in making a match with professionals who will make their vision and mission a reality.
Applications that are submitted before the Priority Application Deadline of December 5 will be included in a priority interview group for interviews to take place December 5th and December 12th. The Final Application Deadline is December 21st, and we encourage you to share your completed application (given the components below) as soon as possible.
Please submit all application components directed to Erin Tobin, firstname.lastname@example.org. Applications should include the components listed below:
1) A resume.
2) A thoughtful and compelling cover letter that addresses:
- Why are you interested in working with thinkLaw? Please share what inspires you about thinkLaw and why.
- What relevant qualifications and attributes do you bring to this role?
- A brief description of relevant work experience and achievements in this field.
3) A list of three references* that includes names, affiliation, relationship to you while you worked together, email addresses and phone numbers.
*References will not be contacted until the final stage of the search and candidates will be given an opportunity to notify their references in advance.
A world where critical thinking is taught by all teachers and to all students, leveling the playing field for 21st century success.
We help educators teach critical thinking to ALL students.
Our Core Values
We listen to understand, speak to be understood, and demonstrate the courage to tackle the tough but necessary conversations across lines of difference.
We dream big, create boldly, and dare to improve our world dramatically, approaching our work with creativity and an endless sense of possibility.
Making a Difference
Our bottom line is impact, so we prioritize our actions and our inactions through the lens of maximizing this bottom line.
The thinkLaw Method
- We make it easy. We are always willing to do the hard work on our end if it’s going to make someone’s work easier on the other side.
- We make it engaging. We work hard to make sure our work is received with tears, hell yeahs, this is unacceptables, gasps, are you freaking kidding mes, and laughter because we understand that the emotional connection that comes from engaging our partners and community members.
- We ground our work in critical thinking. We consider multiple perspectives, we use evidence to back up our decision-making, and we are committed to continuous improvement of our thinking around every aspect of what we do.
- We err on the side of fairness and justice, always. We consider equity, not equality in deciding what is needed for our team, our partners, and our work. We understand that what is legal is not always just and what is acceptable is not always fair, and actively seek to be the hammer that helps to bend the arc of history towards justice.